Manalot

Senior Manager - ECommerce

Pune (Hybrid mode)

The eCommerce Senior Manager is to lead a team that builds and maintains e-commerce systems by working with Engineering managers & teams that include QA, OPS, DevOps & Developers.
The Senior Manager of eCommerce must come from the eCommerce space and have a strong technical background in full digital commerce stack including but not limited to eCommerce engineers. Challenges will include an ongoing strategic technology expansion; Onboarding and Team building; Vendor Management; Ability to transition the existing team to industry standard Engineering, Agile & DevOps practices; Ability to transform from reactive to proactive approach; Ability to partner with the business in assessing needs and managing expectations for engineering build solutions for as is and to be states; Ability to partner with Business, Infrastructure and IS leads to support value-creating technology development and ensuring high quality and performance of production systems. Technology stack can be learned but, must have a record of success in operationalizing and supporting a world class ecommerce operation as part of delivery.
The ideal candidate for the Senior Manager of e-Commerce position is results-oriented, organized, and analytical. It requires a proactive person with the ability to problem solve - often on the fly.
This person must be creative, pragmatic and focused with a strong delivery focus to rally teams for complex technical solutions delivery.
The Senior Manager of e-Commerce will interact and collaborate daily with an interdisciplinary team cutting across tech and business departments.
You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive ecommerce B2B platform with digital transformation and modernization.

• Plan and manage build team to support high volume business to business (B2B) eCommerce website.
• Technical Guidance: You will provide technical leadership to a team of excellent software engineering managers, engineers(Dev, QA, OPS, DevOps), Scrum Masters & Business Analysts; this requires that you have the technical depth to make complex design decisions and the hands-on ability to lead by example
• Execution and Delivery: You will be expected to instill and follow good software engineering development practices and ensure timely delivery of high-quality products by working with Engineering Manager and Application Architects. You should be familiar with agile practices as well as be able to adapt these to the needs of the business, with a constant focus on product quality.
• Team management: You will be responsible for hiring and mentoring your team; helping individuals grow in their careers, having constant dialogue about their aspirations and sharing prompt, clear and actionable feedback about performance.
• Ability to create strong teams and problem-solving mindset to high quality product delivery which ensures the availability, reliability and security of eCommerce sites
• Works closely with the key business stakeholders, product owners, Scrum Masters, Business Analysts and agile team(s) to enable the delivery of critical features eCommerce platform
• Create and execute team work plans and revise as appropriate to meet changing needs and priorities as well as provide oversight for project managers and team leads relative to same
• Support an agile work environment to deliver programs while balancing time, cost and scope, ensuring end to end delivery management of ecommerce strategic initiatives
• Ensure adequate release processes consistently performed to make certain new releases do not disturb the stability and function of the websites affected by supporting robust change and configuration management practices
• Drive automation within eCommerce space across Dev, QA and Operations by collaborating with internal teams and partners.
• Assess and address team skill and knowledge gaps to ensure the teams consistently have the knowledge, skills and experience to support eCommerce systems
• Assist in managing service integrator and other technology vendor relationships.
• Support the development of business cases, justifications, and cost-benefit analysis for IS spend.
• Collaborate with architecture team in devising the best architecture and designs including an emphasis on availability, reliability, and security.
• Support programs and projects Ecom B2B portfolio to ensure timely and successful delivery.
• Make technology recommendations related to eCommerce environment.
• Develop integrated processes across all eCommerce DevOps functions and collaborate with peers on processes for overall processes.
• Ensure the development and maintenance of technical and operational process documentation.
• Additional responsibilities as deemed necessary for the role.

• B Tech/BE in Computer Science or equivalent technical qualifications.
• A total of 14-18 years of industry experience in delivering various ecommerce applications with packages like Oracle ATG Commerce, Endeca, SAP Hybris etc.
• 3+ years of experience in similar roles building & supporting eCommerce package (Oracle ATG/SAP Hybris/WCS/Demandware) applications for B2B domain
• 5+ years experience with Oracle eCommerce Suite (ATG/ Endeca/BCC) strongly preferred.
• Should have good understanding of UI frameworks(Angular/ReactJS/NodeJS etc.) & integrations experience with Oracle ATG
• Should have worked 1 or 2 full cycle B2B implementation project with ecommerce industry ecommerce packages like Oracle ATG Commerce, Endeca, SAP Hybris etc.
• 6+ years experience with Agile methodologies (Scrum, Kanban)
• 3+ years of progressive staff management and development experience
• Exposure to DevOps tools and solutions
• Understanding of various cloud technologies a plus
• Demonstrated collaborative skills, experience working in onshore/offsite model and ability to work well within a team
• Technical aptitude and demonstrated ability to work in a cross-functional environment.
• Excellent understanding of data and systems relationships to drive decisions
• Understanding of diverse application development practices (including both waterfall and agile methodologies) and various release management strategies
• Strong prioritizing, interpersonal, problem-solving and planning skills
• Strong verbal and written communication skills
• Ability to work with and influence senior management
• Ability to work in a fast-paced and deadline-oriented environment
• High degree of proficiency in MS Office Suite, Outlook, and Internet applications.

Head (Legal and Compliance)

Full-time remote role requires occasional travel to Hyderabad

• Draft the vendor and customer contracts pertaining to GEI as per the requirements of the company.
• Review contracts or any other documentation where the GEI has committed itself and assess legal implications and recommend mitigation strategy.
• Prepare, review, modify, negotiate contractual instruments to assist and support various business activities.
• The scope of documents includes the MSA with stakeholders and Vendors, real estate, administration, recruitment, marketing, international customer, Information Technology, finance, non disclosure agreements etc.
• Record Keeping of all the legal documents in a systematic order.
• Interpretation of clauses of the Agreements and risk assessment as when necessary.
• Key contact between the UK Legal Team and the company for an efficient management of contracts and various other Legal Compliances.

• Work closely with HR on the Employment law and Labour Law Compliance and Reporting to the Management.
• Dealing with HR issues like POSH Cases.
• Dealing and assisting on the litigation and disputes pertaining to employees like legal matters, show cause notices, revieing letter etc.
• Advisory on the clauses of the Legal clauses whether in terms of law or contracts of the company.

• Keeping a complete track on the Secretarial compliances related to a company before and after completion of the compliance.
• Developing and updating policies relating to governance and regulatory affairs and ensuring compliance with applicable laws.
• Specify internal governance policies and regularly monitor compliance.
• Research and evaluate different risk factors regarding business decisions and operations. Etc.
• Coordinate with the external consultant to manage the entire secretarial function.

• Inform, advise and issue recommendations to Company regarding all kinds of Regulations and Regulatory policies.
• Making sure of the compliances required by the Regulatory Authorities.
• Review commercial agreements and contracts, including Data Processing agreements with data processors.
• Dealing with the Disputes pertaining to Regulatory Compliances.

• Handling the Litigations of the Company and making all the necessary documents required for handling the same.
• Liaising with the Law firm, Lawyers for handling the Disputes and Legal matters and a key contact between the officers and the Law firm to handle the same effectively.
• Assist in all kinds of Legal Advisory required for various matters pertaining to the Company as and when required.

Ideal candidates will have 10 to 13 years of private practice experience, including 4 years in a nationalized law firm, covering various legal areas. Expertise in corporate/commercial law and Indian company winding-up processes is highly desirable.

Preferred certifications: CEH, Technical Certifications in AppSec, VA PT, Product-specific certifications, and experience in tools/solutions such as VA PT, AppSec, AV, CASB, IAM, Email security solutions, DLP, WAF, Firewall, Cloud Security solutions. Professional certifications such as CISSP, CISA.

• 10+ years of private practice experience
• Full-time remote role requires occasional travel to Hyderabad.
• Budget for this position is 45 lacs.

Senior Manager, Information Security

Bangalore, Pune, Mumbai (Hybrid mode)

• Lead projects to evaluate new tools, identify best fit solutions, and deploy them enterprise-wide.
• Stay updated on industry trends and emerging security tools and technologies.
• Assess applicability for the CLIENT environment and propose optimal solutions.
• Identify deployment milestones, dependencies, and manage project execution within committed timelines and budgets.

• Lead activities to identify technical vulnerabilities through system, network, and application assessments, including penetration testing.
• Ensure accurate reporting of vulnerabilities and coordinate with respective functions for remediation.
• Drive creation and maintenance of security standards, embedding application security aspects into critical application designs.

• Develop and maintain a cutting-edge Cyber Threat Management program for early threat detection and rapid response.
• Establish an ongoing risk assessment and incident prevention program, recommending methods for vulnerability detection, remediation, and overseeing testing.
• Monitor external threat environment for emerging threats, advising relevant stakeholders on appropriate courses of action.
• Provide security guidance on all projects, systems, and services, including evaluation and recommendation of technical controls.
• Develop and maintain an incident response program, responding to security incidents and policy violations with discretion and sensitivity.
• Liaise with Enterprise Technology teams to ensure consistent implementation of information security standards, policies, and procedures across all projects and programs.
• Collaborate with Enterprise Technology teams to define physical, virtual, and logical information security architecture specifications, ensuring consistent application of security standards across global technical infrastructure.
• Manage security incidents and events to protect corporate IT assets, including intellectual property, regulated data, and the company's reputation.

Minimum 15 years of experience in designing, evaluating, and implementing security tools, vulnerability assessments, and penetration testing.

Preferred certifications: CEH, Technical Certifications in AppSec, VA PT, Product-specific certifications, and experience in tools/solutions such as VA PT, AppSec, AV, CASB, IAM, Email security solutions, DLP, WAF, Firewall, Cloud Security solutions. Professional certifications such as CISSP, CISA.

• Work timing: 2 PM IST to 11 PM IST.
• WFH, HYBRID
• Budget: Range 50 – 55 lacs

Chief Executive Officer (CEO)

Los Angeles, New York or San Francisco

The CEO will report to the Board of Directors

Reporting to the Board of Directors, the CEO will play a critical role in the continued growth and development of the organization. The CEO will have overall strategic vision and operational responsibility for staff, programs, fundraising, financial resource development, fiscal and budgetary management, expansion, community relations and execution of its mission. The CEO will have a large impact and focus on continuing to scale the organization. This role requires an individual who has the experience, personal network, creativity and energy needed to put company on an increasingly upward trajectory in terms of revenues, visibility and participants globally.

The CEO will be responsible for the following areas:

• Drive the impact the organization needs to move the needle on social justice for their community.
• Ensure ongoing programming excellence, rigorous program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems. Recommend timelines and resources needed to achieve the strategic goals.
• Actively engage and energize company’s supporters, volunteers, Board of Directors and Board of Advisors, members, event committees, partnering organizations and funders.
• Develop, maintain, and support a strong Board of Directors. Serve as ex-officio of each committee, seek and build Board involvement with strategic direction for both ongoing local programming and operations as well as for the national and online expansion. Work with Board to recruit new members.
• Ensure effective systems to track scaling progress, and regularly evaluate program components, to measure successes that can be effectively communicated to the Board, funders and other constituents.
• Responsible for the recruitment, employment and management of all personnel, both paid staff and volunteers. Ensures that sound human resource practices are in place.
• Develop and maintain sound financial practices. Working with the finance & administration staff, Finance Committee and the Board, prepare the budget and see that the organization operates within budget guidelines.
• Monitor financial performance and provide regular feedback to Board.
• Together with the Board, lead strategic planning and implementation process of COMPANY’s five-year strategic plan.

• With the Vice President of Development, expand companies fundraising strategy and capabilities to meet revenue growth goals.
• Expand and enhance a diversified fundraising program which would include, but not be limited to, major individual giving, foundation, corporate, membership, in-kind and special events.
• Management of existing and cultivation of new donor relationships.
• Expand programming revenue generation, and corporate and foundation fundraising activities, to support existing program operations and global expansion.
• Expand individual supporters in all geographies. Act as the lead spokesperson for company.
• Deepen and refine all aspects of communications—from online presence to external relations with the goal of creating a stronger brand.
• Use external presence and relationships to garner new opportunities.

• Design further expansion and execute the five-year strategic planning process for program expansion into new markets.
• Assure the organization has a long-range strategy which achieves its mission, and toward which it makes consistent and timely progress.
• Build partnerships in new geographies, establishing relationships with the entrepreneurs, funders, and political and community leaders at each expansion site.
• Create, implement and evaluate program initiatives that reflect the mission, vision and values of company.

All candidates should have proven leadership, coaching and relationship management experience. Expectations and other preferred qualifications include::

• Track record of effectively leading and regionally and/or nationally scaling a performance and outcomes-based organization and staff. Ability to point to specific examples of having developed and operationalized strategies that have taken an organization to the next stage of growth. A minimum of 10 years of experience with five years of substantial management experience.
• Strong track record of delivering and exceeding operational and financial results, building a superior team and developing strong relationships with external constituencies. Must be able to drive and manage change, be creative and possess a strong desire to win and passion to excel.
• Action-oriented, entrepreneurial, adaptable and innovative approach to business planning.
• Demonstrated skill and success in strategic planning, as well as execution of strategic plans.
• Ability to work effectively in collaboration with diverse groups of people and effectively manage diverse points of view.
• Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set and achieve strategic objectives, and manage a budget.
• Unwavering commitment to quality programs and data-driven program evaluation.
• Proven abilities in working with, and managing, a diverse Board of Directors – particularly in strategic planning, policymaking, fundraising, board development, board committees, etc.
• The ability to engage and excite an audience – large or small – as a public speaker is required, as the CEO is often the public “face” of the organization across existing and emerging channels of communication.
• Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills.
• Proven ability to fundraise – particularly with corporations, foundations, high profile & high-net-worth individuals.
• A passion for entrepreneurship – entrepreneurial experience preferable but not required. An understanding of the international landscape of entrepreneurship organizations is a major plus.
• Strong marketing, public relations, and relationship building experience with the ability to engage a wide range of stakeholders and cultures.
• Demonstrated organizational skills and experience in budget management.
• Proven track record of managing staff, including staff development, coaching and mentoring to grow staff into expanding roles and responsibilities. Ability to grow the team from 20 to 100 over the next five years.
• Ability to persuade and motivate others, and to gain the respect and attention of the Board leadership and influential volunteers.
• Solid financial management experience to ensure the financial wellbeing of a non-profit organization.
• Experience in working with a large number of active volunteers is a plus.
• Must have proven, strong communications skills, to become the spokesperson and advocate nationally for the company. Internal communications skills are equally as important.

Bachelor’s degree or equivalent work experience is preferred.

A competitive compensation package will be offered based upon background and experience.

COO

Mumbai, India

The ideal candidate will be responsible for ensuring the strategic, business objectives and values of the organization are put into practice. In conjunction with other team members, you will ensure business growth through planning, directing, and managing business operations activities to ensure they are delivered and performed in accordance with strategic objectives. The Head of Operations is responsible for ensuring organizational effectiveness by providing leadership for the organization's operation team, including the Front-of-House, Bar, and Back-of-House.

• Create the strategic framework for well-planned growth and maximised EBITDA from the existing business while remaining mindful of enhancing the medium-term value of the company
• Make recommendations for operations excellence in accordance with brand business strategy
• Establish challenging, realistic, and obtainable goals to guide the operations team and achieve performance
• Work with the Managing Director on the annual budgeting and planning process for the organization
• Manage the budget by monitoring the actual financial performance and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed
• Work with the operations leadership team to determine areas of concern and develop strategies to improve the financial performance
• Focus on maintaining profit margins without compromising guest or employee satisfaction
• Be a hands-on leader who builds and can galvanize the team and/or organization to support the business objectives
• Manage in a consultative and precise manner (e.g. good communications, setting objectives, performance coaching) that emphasizes service, food quality, cost optimization, innovation, and enthusiasm
• Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change
• Ensure that regular, ongoing communication occurs in all areas of the operations (e.g. pre-shift briefings, employee meetings, etc.)
• Establish and maintains open, collaborative relationships with direct reports and the entire operations team
• Identify the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills
• Provide service that is above and beyond for guest satisfaction and retention
• Improve service experience, food and beverage quality by communicating and assisting individuals in understanding guest needs, providing guidance, feedback, and individual coaching when needed
• Review findings from comment cards, guest satisfaction for results, and other data to identify areas of improvement and develop plans to take corrective action
• Consistent employee engagement to solicit feedback and to make proposals/recommendations to improve productivity and efficiency
• Coach and support the operations leadership team to effectively manage wages and controllable expenses
• Set goals and expectations for direct reports using the performance review process and holds the team accountable for successful performance
• Ensure that expectations and objectives are communicated to subordinates in a precise manner; subordinates are also open to raising questions and/or comments
• Ensure employees are treated fairly and consistently and bring to the attention of HR should there be any issues pertaining to people management

All candidates should have proven leadership, coaching and relationship management experience. Expectations and other preferred qualifications include::

• Bachelor's degree in business administration or related field
• At least 10 years' senior leadership role in the appropriate field
• Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management
• Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting and growing business demands
• Experience with budget and business plan development
• Proven ability to develop innovative solutions for increased productivity
• Masterful organisational, communication, and leadership skills, demonstrated by previous professional success
• Strong working knowledge of data analysis and performance metrics using business management software (e.g. ERP, CRM)

VP/CTO/IT Director

B’luru, India

Your responsibility involves:

• Providing thought leadership for the internal IT team (IT Infrastructure, ERP/ Microsoft Dynamics, Data Analytics).
• Managing IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and providing solutions. This includes participating in the executive board meeting, collaborating closely with the Chief Executive Officer and other executive board members.
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitalization initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance.

At least 15 years of Managerial experience with at least 8 years of experience as an overall Head of IT/Technology for a sizable (At least 20 permanent headcounts) IT team.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Candidates should have proven track record of translating IT digitalization (Cloud Azure, Data Analytics, DevOps, and etc) trends into technology investment for organization that is suitable for adoption.

Candidates with proven track record in designing global roadmaps/IT strategy will be is required.

Vice President

Saratosa, FL

The purpose of this position is to manage most aspects of a branch operations with some assistance from the Retail Team Leader and/or Branch Administration. This position is accountable for the financial performance of the branch, customer satisfaction, branch policies, and procedures. This position also ensures adherence to all bank policies, objectives, and practices. Responsible for the maintenance and security of the branch facility and its contents. Support all daily operations of the branch, including, but not limited to, working rotating Saturdays and extended hour shifts.

• Meets or exceeds thresholds for annual sales goals to be reviewed on a quarterly basis.
• Aligns annual to team performance/goals.
• Administers new products or programs including sales promotions and incentive programs, encouraging staff member participation, and to stimulate new growth.
• Assists customers with account inquiries in a timely and accurate manner and performs all functions associated with account opening and maintenance as needed.
• Counsels/documents and manages all branch employee performance issues and performance reviews.
• Resolves customer complaints and issues with the highest level of customer service.
• Supports branch in all areas of branch operations, including but not limited to customer service, staff performance management, compliance, and facilities management/maintenance.

• High school diploma or GED equivalent required
• College degree preferred
• Minimum of 3 years in retail bank operations experience required
• Advanced coursework through banking accredited programs, such as ABA, preferred but not required
• Excellent communication skills (verbal and written)
• Supervisory/leadership abilities
• Proven sales/business development abilities